Privacy Policy

The Clean Comforter

Effective Date: April, 4, 2026

1. Introduction

The Clean Comforter (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Home address (for pickup/delivery)

  • Payment information (processed securely via third-party providers)

Service Information

  • Comforter size and service selections

    • Scheduling details

  • Order history

Automatically Collected Data

  • IP address

  • Browser type

  • Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

  • Provide and fulfill cleaning services

  • Schedule pickups and deliveries

  • Process payments

  • Send appointment confirmations and updates

  • Provide customer service

  • Improve our services and website

  • Send promotional offers (if opted in)

4. How We Use Your Information

By providing your phone number or email, you agree to receive:

  • Appointment confirmations and reminders

  • Service updates

  • Promotional messages (if you opt in)

Opt-Out

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying STOP to SMS messages

5. Payment Processing

We do not store your full payment information. Payments are processed securely through third-party providers such as Stripe or other payment processors.

6. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service providers (payment processors, scheduling software)

  • Service providers (payment processors, scheduling software)

  • Delivery/logistics partners

  • Legal authorities if required by law

7. Cookies & Tracking

Our website may use cookies and similar technologies to:

  1. Improve user experience

  2. Analyze website traffic

  3. Traffic performance

You can disable cookies through your browser settings.

8. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure.

9. Data Retention

We mretain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Request correction or deletion

  • Opt out of marketing communications

To make a request, contact us at Support@TheCleanComforter.com .

11. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

The Clean Comforter

Support@CleanMy.com